Cancellation & Refund Policy

Last updated: January 1, 2024

1. Cancellation Policy

Beingships logistics private limited reserves the right to cancel any services or service order without needing to provide a reason. This may occur if:

• We cannot fulfill the requirements of the service order
• The order doesn't comply with our policies
• The order has an invalid address or incorrect information
• For any other reason at our sole discretion

However, we will make sure to communicate any cancellation of an order to the affected individuals within a reasonable timeframe.

2. Refund Policy

Beingships logistics private limited reserves the right to issue refunds to users who are the original source or registered user with Beingships logistics private limited.

Refund Process:

• The user or recipient may need to provide necessary KYC documents according to the required mode of payment
• Refunds will be processed to the original payment method whenever possible
• Processing time for refunds may vary depending on the payment method

3. Website Terms and Conditions

This website Beingships.com and Beingships mobile WAP site is owned and operated by Beingships logistics private limited (henceforth referred as the "Company" or "we" or "us" or "our") having its registered office at m20, new palam vihar, gurgaon, Haryana, 122017.

Applicability:

These Terms and Conditions are applicable to users of the Company's website Beingships.com and Beingships mobile WAP site (hereinafter referred to as "Website"). The user of the Website (henceforth referred as the "User" or "You" or "Your") includes:

• Merchants, clients and service recipients of the Company (natural or legal person) registered with the Website and all of their employees and authorised users ("Merchant")
• Unregistered guest users, end-customers

Acceptance of Terms:

By using the services and tools provided on the Website, it is deemed that You have read and accepted the terms and conditions contained herein. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction.

Service Agreements:

The use of the Website for the Services provided by the Company to the Merchant are additionally governed by the service agreement and/or merchant agreement as may be separately executed between the Merchant and the Company from time to time.

Changes to Terms:

The Company reserves the right, at its sole discretion, to change or modify these Terms and Conditions, from time to time without any obligations to inform You. It is your responsibility to check the Terms and Conditions periodically for changes.

Intellectual Property:

All rights including copyright, in this Website are owned by the Company or otherwise licensed to the Company. Any use of this Website or its contents, including copying or storing it in whole or part without the permission of the Company is prohibited.

4. Account Terms

• You must provide your full legal name, address, a valid email address, and any other information needed in order to complete the signup process
• If any information you have provided is found to be false, your account will be put on hold at which time you will be unable to use Beingships' services
• You are responsible for keeping your password secure. Beingships cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password
• You may not use Beingships' service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws) as well as the laws of India
• You are responsible for all activity and content (data, graphics, photos, links) that is uploaded under your Beingships account
• The quality of the products you ship through Beingships is totally your responsibility. You are liable to provide any customer service regarding the product quality, Beingships in no way is liable to refund/exchange any product sold by you on your behalf
• A breach or violation of any of the Account Terms as determined in the sole discretion of Beingships will result in an immediate termination of your services

5. Registration Eligibility

• Use of the Website is available only to persons who can enter into a legally binding contract under Indian Contract Act, 1872
• Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website
• As a minor if You wish to use or transact on the Website, such use or transaction may be facilitated by your legal guardian or parents
• The Company reserves the right to terminate and refuse to provide You with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years or are incompetent to contract as per applicable laws

6. Your Account and Registration Responsibilities

• If You are a Merchant to the Company registered with the Website, You shall be responsible for maintaining the confidentiality of your User ID and Password
• You shall be responsible for all activities that occur under your User ID and Password
• You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms and Conditions, then the Company has the right to indefinitely suspend or terminate or block access of your registration with the Website and refuse to provide You with access to the Website
• You shall also be the sole owner of the Password and shall be responsible for the consequences arising out of disclosure of the Password and/or consequential unauthorized use of the material or content on the Website

7. Communications

When You use the Website or send emails or other data, information or communication to the Company, You agree and understand that You are communicating with the Company through electronic records and You consent to receive communications via electronic records from the Company periodically and as and when required. The Company may communicate with You by email or by such other mode of communication, electronic, digital, or otherwise.

8. Fees and Charges

• Signing up on the Website is free. The Company does not charge any fee for accessing the Website
• However, the Company's Services through the Website are chargeable, and the Company reserves the right to charge fees and change its policies from time to time
• Any change in any policy of the Company may be provided at any time by posting the changes to the Website or via an announcement via an email to the registered email ID of the Merchant account
• The Company may at its sole discretion introduce new Services and modify some or all of the existing Services or discontinue any Services offered on the Website with or without notice
• The Company may in its sole discretion make the use of the website or any services thereon chargeable
• You shall be solely responsible for compliance of all applicable laws including those in India for making payments to the Company
• The Company shall not be liable to You or to any third party for any modification, price change, suspension or discontinuance of the Service

9. User Content

• In order to provide efficient Services, the Merchant is required to provide certain information and data (including sensitive personal data or information) relating to the customer of the Merchant
• The Merchant shall ensure that they have adequate consent and authority from its customer to share such data and information with the Company

You shall not host, display, upload, modify, publish, transmit, update or share any information on the Website that:

• Belongs to another person to which You do not have any right to; or
• That is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever, or unlawfully threatening or unlawfully harassing or misleading in any way; or promoting any such illegal activities; or
• Is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual; or
• Harasses or advocates harassment of another person; or involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing or "spamming"; or
• Infringes upon or violates any third party's rights, including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number or rights of publicity; or
• Infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent; or
• Promotes an infringement of, or illegal or unauthorized copy of another person's copyrighted work; or
• Provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone; or
• Contains video, photographs, or images of another person without his or her express written consent and permission or the permission or the consent of his/her guardian in the case of minor; or
• Refers to any website or URL that, in the sole discretion of the Company contains material that is inappropriate for the Website or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms and Conditions; or
• Tries to gain unauthorized access or exceeds the scope of authorized access to the Websites or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Websites or solicits passwords or personal identifying information for commercial or unlawful purposes from other users; or
• Intend to advertise or engages in commercial activities and/or sales without prior written consent of the Company
• Interferes with another user's use and access to the Website; or
• Harms minors in any way; or
• Violates any law for the time being in force; or
• Deceives or misleads the reader/ Users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; or impersonate another person; or
• Contains software viruses or any other malicious computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains virus, malware or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal identifiable information; or
• Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting to any other nation; or
• Shall not be false, inaccurate or misleading; or
• Shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers

10. Use of Website

You agree, confirm and undertake that your use of the Website shall be strictly governed by the following binding principles:

• You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion or Content of the Website, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website or in any way decompile, reverse engineer, or disassemble any material or content on the Website
• You shall not attempt to gain unauthorized access to any part, section or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the Services offered on or through the Website, by hacking, password "mining" or any other illegitimate means
• You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website
• You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures of the Website or any network connected to the Website
• You may not reverse look-up, trace or seek to trace any information of any other User of the Website, or any other customer of the Company including any membership account on the Website not owned by You, to its source, or exploit the Website or any Service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information
• You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or the Company's systems or networks, or any systems or networks connected to the Website
• You shall not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity
• You may not use the Website or any Content for any purpose that is unlawful or otherwise prohibited by these Terms and Conditions, or for other activity which infringes the rights of the Company or others

11. Intellectual Property Rights

All text, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Website is owned, controlled or licensed by or to the Company, and is protected by copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

12. Other Important Terms

• The Website may contain links to other websites; these external websites are not under control of the Company
• The Company cannot be held responsible for such websites and cannot make any warranties about them
• The Company provides these links in the event they might interest You, but the Company does not monitor or endorse these websites
• The Company shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services)